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Questions? We Have Answers!
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Why should l choose your cleaning company instead of bigger franchise cleaning service?We bring all the benefits of larger franchises without the drawbacks. As a licensed and insured company, we perform thorough background checks and provide comprehensive training for our team members. Unlike national giants, where different people may clean your home each time, we strive to send the same team to ensure familiarity with you and your home. As a local, family-owned business, we are dedicated to maintaining an excellent reputation. By choosing us, you are supporting our community and receiving personalized service you can trust! 😊
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Isn't it cheaper to hire a private individual?Choosing the right cleaning service can impact both your time and money. Here are a few key considerations: Liability and Insurance: Hiring an independent contractor might seem like a cost-effective option, but it comes with risks. If they get injured while cleaning, you are liable since there’s no company insurance covering their general liability or worker’s compensation. Additionally, if any damage occurs to your home, you may not be protected. Reliability: With independent cleaners, you risk cancellations or last-minute changes. If your housekeeper calls in sick before an important event, you’re left scrambling to get your home ready, which can add stress to your already busy schedule. Time Commitment: Consider your own availability. A single cleaner might need several hours to thoroughly clean your home, depending on its size. This could be a significant time investment for you. Opt for a professional cleaning service that provides reliability, insurance, and a consistent team. Make a choice that supports your community while ensuring peace of mind and exceptional service.
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What are your prices?Every house is a different project. We do not charge hourly, except for one time jobs like move-in/out cleaning. Our rates are flat, and we take a lot of factors under consideration when providing a quote. Once we have enough information about your home and your cleaning needs, we can provide a quote over the phone or schedule in home evaluation.
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How can I hire ChicProClean Home Cleaning Services near me?Easy. Simply fill out REQUEST FORM and we will contact you within 48h, most likely sooner than later :) You can also call or text at 224-269-2285 if you need to book a cleaning service ASAP.
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What is the purpose of a cleaning checklist?A cleaning checklist is used to make it easier for first-time clients to see what they get for each service and decide on the service they believe best meets their needs. In a typical scenario, homeowners in Algonquin, Crystal Lake, Lake in The Hills and surrounding areas will opt for a deep cleaning package for their initial appointment and then switch to a recurring maid service performed on a weekly or bi-monthly basis.
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What is included in a deep clean?Deep cleaning goes beyond standard cleaning with a more thorough and detailed approach. It addresses demanding tasks such as removing heavy build-up, including accumulated grease and sticky residue in the kitchen, and tackling grime and limescale in the bathroom. The duration, complexity, and cost of your deep cleaning service in Algonquin will vary based on the current state of your home, the frequency of cleaning, and the overall quality of maintenance. A deep clean is especially effective in combating long-term neglect, ensuring your home is not only clean but also safe and refreshed.
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How long does it take to clean a 1700 sq ft house?It takes a professional maid service in Algonquin roughly 3 to 4 hours to perform a deep clean of a 1700 square foot house. The move in or move out cleaning service is a more detailed and more demanding project, which is why it may be more time-consuming.
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What is included in a move out clean?As with any other cleaning service, your move out cleaning package can be customized to your budget, timeframe and desired level of service. A move out cleaning is a comprehensive cleaning service. It is a specialty service designed to facilitate your upcoming move and restore the initial appearance of your home. Due to the specific job requirements, a team of cleaners may be needed for an effective and efficient move out cleaning service.
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Should you clean your house before moving in?Your new home may look clean on the surface, but how certain can you be about the quality and frequency of the cleaning and maintenance routine of the previous occupant, owner or landlord? Health-conscious individuals are exceptionally mindful of this. Schedule a move in cleaning service to be on the safe side.
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How often should I have my property cleaned?For homeowners across the Algonquin area, the frequency of your house cleaning service can vary based on factors such as the number of bedrooms, household size, and lifestyle. Services can be scheduled on a weekly, bi-weekly, or monthly basis to best suit your needs. A recurring cleaning service is tailored to your home, ensuring a consistent standard of hygiene and cleanliness. Alternatively, you can opt for a one-time cleaning service or an hourly cleaning service to address specific needs or occasional deep cleaning tasks. Choose the option that best fits your schedule and maintenance requirements.
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Is there anything I should do before you arrive to clean?Nice of you to ask - yes, it can help our team members if you pick up or put away any clothes, children's toys, dirty dishes in sink( we do not do dishes unless added as extra time). It is also appreciated if you could make sure your pet is safe and secure before our cleaning associates come to clean. Thanks!
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What if I can't be home when your team members arrive to clean?No problem, this is very common. That's why many of our clients decide to provide us with a key and a code if they have an alarm system for their home, or garage code.
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Do you always send the same housecleaners?We believe that it’s very important to always send the same team to clean your home and we do everything in our control to make this possible. If a member of your team is absent, we’ll do our best to find the most suitable replacement. All of our residential housekeepers undergo extensive training to ensure that the quality of our work is always consistent.
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How and when do I pay for the cleaning?We accept cash, check or payments via Zelle, debit or credit cards. Please make sure you put cash or check in a sealed envelope, make checks payable to ChicProClean. Payment is due at the time of service. We do not accept online payment for one time jobs, when you can't be at the property, unless the payment is made upfront.
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