Questions? We Have Answers!

Why should l choose your cleaning company instead of bigger franchise cleaning service?


We bring to the table everything that bigger franchises do, minus the cons... We are licensed and insured. We perform background checks on our team members, provide training, etc. A lot of times you have different people coming to clean your home when you hire a national giant. Nobody really knows you or your home well. Sometimes the work is done right, sometimes not. With us, we always do our best to send the same team. Local, family owned business like ours strives for best reputation. By choosing us, you support our community.




Isn't it cheaper to hire a private individual?


In some cases, it might cost you less, but there are pretty good chances it might cost you even more. -If you hire an independent contractor to come in and clean your home, and they get injured, you are the liable one, because there isn’t a company handling their general liability insurance and worker’s compensation. Also, are you insured if, as a result of independent house cleaners, something is irreparably damaged -If you’re hosting a dinner party or a cookout and your housekeeper calls in sick or cancels, all of a sudden your to-do list just got a lot longer, because you become the one responsible for getting your home looking its best. - Another question to ponder when it comes to availability is actually your availability: How long do you have for someone to come and clean? For one person to do a thorough job, it might take several hours, depending on the size of your home. The choice is yours.




What are your prices?


Every house is a different project. We believe that in-home estimate is the best way to provide you with an accurate quote. We do not charge hourly, except for one time jobs like move-in/out cleaning. Our rates are flat, and we take a lot of factors under consideration when providing a quote.




How can I hire ChicProClean Home Cleaning Services near me?


Easy. Simply fill out REQUEST FORM and we will contact you within 24h, most likely sooner than later :) to schedule in home evaluation. If you like our offer, we schedule your service as soon as possible. No contracts. You can also call or text at 847-907-1639, or send us an e-mail info@chicproclean.com




What is the purpose of a cleaning checklist?


A cleaning checklist is used to make it easier for first-time clients to see what they get for each service and decide on the service they believe best meets their needs. In a typical scenario, homeowners in Algonquin, Crystal Lake, Lake in The Hills and surrounding areas will opt for a deep cleaning package for their initial appointment and then switch to a recurring maid service performed on a weekly or bi-monthly basis.




What is included in a deep clean?


A deep cleaning process is more detailed than standard cleaning and the checklist covers a wider scope of tasks. Deep cleaning is about tackling the more demanding tasks, such as removing heavy build-up, be it accumulated grease and sticky residue in the kitchen or grime and limescale in the bathroom. The duration, complexity and cost of your deep cleaning service in Algonquin will depend on your current standard, frequency and quality of cleaning. What’s more, nothing can counteract long-term neglect and make your home clean and safe like a deep clean.




How long does it take to clean a 1700 sq ft house?


t takes a professional maid service in Algonquin roughly 3 to 4 hours to perform a deep clean of a 1700 square foot house. The move in or move out cleaning service is a more detailed and more demanding project, which is why it may be more time-consuming.




What is included in a move out clean?


As with any other cleaning service, your move out cleaning package can be customized to your budget, timeframe and desired level of service. A move out cleaning is a comprehensive cleaning service. It is a specialty service designed to facilitate your upcoming move and restore the initial appearance of your home. Due to the specific job requirements, a team of cleaners may be needed for an effective and efficient move out cleaning service.




Should you clean your house before moving in?


Your new home may look clean on the surface, but how certain can you be about the quality and frequency of the cleaning and maintenance routine of the previous occupant, owner or landlord? Health-conscious individuals are exceptionally mindful of this. Schedule a move in cleaning service to be on the safe side.




How often should I have my property cleaned?


For homeowners across Algonquin area, the service frequency depends on a variety of factors, including number of bedrooms, household size, lifestyle, etc. Your house cleaning service can be performed on a weekly, bi-weekly or monthly basis. A recurring service is specifically designed to be customized to your home and maintain the standard of hygiene and cleanliness consistently. You can also book a one-time cleaning service or the hourly cleaning service.




Is there anything I should do before you arrive to clean?


Nice of you to ask - yes, it can help our team members if you pick up or put away any clothes, children's toys, dirty dishes in sink( we do not do dishes unless added as extra time). It is also appreciated if you could make sure your pet is safe and secure before our cleaning associates come to clean. Thanks!




What if I can't be home when your team members arrive to clean?


No problem, this is very common. That's why many of our clients decide to provide us with a key and a code if they have an alarm system for their home, or garage code.




Do you always send the same housecleaners?


We believe that it’s very important to always send the same team to clean your home and we do everything in our control to make this possible. If a member of your team is absent, we’ll do our best to find the most suitable replacement. All of our residential housekeepers undergo extensive training to ensure that the quality of our work is always consistent.




How and when do I pay for the cleaning?


We accept cash, check or payments via Zelle. Please make sure you put cash or check in a sealed envelope, make checks payable to ChicProClean. Payment is due at the time of service. We do not accept online payment for one time jobs, when you can't be at the property, unless the payment is made upfont.