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TERMS AND CONDITIONS FOR SMS MESSAGING

Terms and Conditions

Effective Date: 12/24/24

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Welcome to ChicProClean! These Terms and Conditions outline the rules and regulations for using our website and services. By accessing this website, you agree to comply with these terms. If you do not agree, please do not use our website or services.

Introduction

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ChicProClean is a professional cleaning service provider dedicated to delivering high-quality residential cleaning services. These Terms and Conditions govern the use of our website, any related services, and the relationship between ChicProClean and our clients.

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Types of Information Collected

We may collect the following types of information from you:

  • Personal Information: Name, email address, phone number, mailing address.

  • Service Information: Details about your property, cleaning preferences, and any notes specific to your cleaning request.

  • Payment Information: Billing details for processing transactions securely.

How Information is Collected

We collect information through:

  • Online forms completed on our website or social media platforms.

  • Communication via email, phone, or text.

  • In-person or on-site consultations.

Purpose of Data Collection

The information we collect is used to:

  • Provide and manage our cleaning services.

  • Process payments securely.

  • Communicate with you regarding your bookings, inquiries, or special offers.

  • Improve our website and service offerings based on user feedback.

Data Security Measures

We are committed to protecting your personal information. Our website and systems employ:

  • Encrypted payment processing.

  • Secure storage systems for sensitive data.

  • Access controls to ensure only authorized personnel handle customer information.

Data Sharing

ChicProClean does not sell or share your personal information with third parties, except:

  • When required to process payments (e.g., with a payment gateway).

  • When required by law or legal proceedings.

  • If necessary for providing our services through trusted partners under confidentiality agreements.

User Rights

As a client, you have the following rights regarding your data:

  • Access: Request a copy of the personal information we hold about you.

  • Update: Request corrections to any inaccuracies in your personal information.

  • Deletion: Request the deletion of your personal data, subject to legal and operational obligations.

SMS Consent

By providing your phone number, you consent to receive SMS notifications related to your cleaning services, such as reminders or updates.

  • Your SMS consent will not be shared with third parties for marketing purposes.

Limitations of Liability

ChicProClean aims to provide exceptional service. However:

  • We are not liable for damage caused by pre-existing conditions or the use of faulty materials in your home.

  • We are not responsible for delays caused by circumstances outside our control, such as severe weather or emergencies.

Modifications to Terms

We reserve the right to amend these Terms and Conditions at any time. Updates will be posted on our website, and your continued use of the site signifies your acceptance of any changes.

Contact Information

If you have questions about these Terms and Conditions, please contact us at:

ChicProClean
officechicproclean@gmail.com

224-269-8825

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